TERMS AND SERVICES
MANA is responsible for processing the following data:
1. Ensures that the processing of personal data is used only within the scope of the purposes for which they were provided;
2. Collects and uses only the minimum data for the purpose in question;
3. It does not provide any data for commercial or advertising purposes;
4.Process the data only for the intended purposes or for the online service of your order;
By providing your data through the website www.shop-mana.com, you authorize the data to be used and processed by MANA as indicated.
It means that we are open with regard to the data we collect about users of our site and you can always have access to the information we collect.
On www.shop-mana.com/ , we collect:
● Your first and last name
● Your email address
● Your address
● Your mobile/phone number
● Data of the browser and device you used to visit our store
● Data on how you browsed our store
We gather your contacts, because they are necessary to process and accept your order and have confirmation that you have received your order. We collect data about your electronic equipment and website behaviors so that we can keep our store more user-friendly and customize our store and services for you (for example, automatically switch our store to mobile).
Our store works with external companies that help us provide the best service for you. These companies may use some of the information you have left in the store. We limit the information given to external companies to only what is essential for them to carry out their work.
● Payment Services collects your credit card number, first and last name to verify and process payment for your products.
● Our suppliers and stock warehouses use the data provided by you so that they can prepare your order and get it shipped.
● Carriers use your name, surname and address to ensure that your order is delivered to your intended location.
●Email services use your email address to receive our emails (if you have subscribed).
If you continue to browse our online store after reading this Privacy Policy, you are giving us your consent to use your data for the purposes described above. If you do not agree with the terms presented, you must leave our online store.
You can always send us an email and ask:
● to receive a copy of the personal data we collect.
● to erase your data from our system.
We provide, at your request, access, rectification and erasure of personal data.
Analytics – necessary to collect information for statistical analysis of navigation and use of the website, namely Google and Social networks (possibility of interaction with social networks, namely Facebook and Instagram);
Performance – necessary for monitoring the experience of using the website.
Users can prevent the use of cookies in their browser settings.
If you limit this option, however, the use of some resources or the performance of certain tools may be conditioned.
Once the order has been shipped, the customer will be notified via email with the assigned shipping number.
Delivery times are different depending on the delivery area of the order, with a maximum limit of four working days after the order is confirmed in Portugal.
Orders are delivered from Monday to Friday, with the exception of local or national holidays, to the address specified by the customer when placing the order.
The indication of an incorrect or incomplete delivery address may imply the return of the order to MANA and generate additional costs for the customer; for this reason, it is recommended that the customer always make sure that the delivery address, indicated when registering the order, is actually correct and complete.